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Any questions? Maybe you’ll find the answers here.


Can I buy tickets at the venue?

Yes, the box office opens 12pm daily and is located at the Concierge Desk. You can purchase tickets for a concert at our box office the night of the show if tickets are available. Please call 516.556.3350 for information on specifics of each show.


Is there seating available?

Jupiter Hall is General Admission (GA). Our main floor is standing room only. Some shows may have reserved tickets. Please call 516.556.3350 for information on specifics of each show.


How old do you have to be to get into Jupiter Hall?

All shows at Jupiter Hall have different age requirements. You can visit each show’s ticket page on age requirements.


Can accompanied minors attend age-restricted shows?

Unfortunately, not.


Can I get food at Jupiter Hall?

Yes, food is available through Jupiter Hall’s hallway at Community.


Can I bring food inside Jupiter Hall?

Only for specific advertised shows.


Is smoking allowed at Jupiter Hall?

Unfortunately no.


Can I bring a camera to the venue?

Yes, just no professional cameras without prior venue approval.


How can I be notified of upcoming events?

Click here for Jupiter Hall’s newsletter on the website. You’ll be notified of upcoming show announcements, on-sale and presale dates and times.


How is Jupiter Hall laid out?

Check out our Seating section.


How can I get more information on having my corporate or private event at Jupiter Hall?

See Rentals.



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